These Terms of Service govern your use of goprestigeiq.com and any consulting, workflow design, automation, implementation, support, or related services provided by PrestigeIQ. By using the site or engaging our services, you agree to these terms.
Plain-language summary: We will define paid work in a written proposal or agreement. You agree to provide the access, information, approvals, and payment needed to perform that work. Neither party promises results that are outside its reasonable control.
1. Website use
You may use this website for lawful business and informational purposes. You may not interfere with the site, attempt unauthorized access, introduce malicious code, scrape it in a way that burdens our systems, impersonate another person, or use its content to violate any law or third-party right.
2. Consulting and project services
Specific services, deliverables, schedules, fees, assumptions, and success criteria will be described in a proposal, statement of work, order form, or other written agreement. If that agreement conflicts with these Terms, the signed agreement controls for that project.
Changes to an agreed scope may affect pricing and timing. We will obtain written approval before beginning material out-of-scope work.
3. Client responsibilities
You are responsible for providing accurate information, timely feedback, necessary approvals, and authorized access to the systems involved in the work. You represent that you have the right to provide any data, materials, credentials, or instructions you give us.
You remain responsible for business decisions, legal compliance, final review of outputs, and appropriate human oversight of automated or AI-assisted processes.
4. Fees and payment
Fees, billing dates, deposits, recurring charges, and payment terms are stated in the applicable written agreement. Unless that agreement says otherwise, invoices are due upon receipt. Late or failed payment may result in paused work or suspended access after reasonable notice.
Fees already earned for completed work are nonrefundable. Any cancellation or refund rights stated in a signed agreement remain fully effective.
5. Intellectual property
You retain ownership of the materials, data, trademarks, and confidential information you provide. PrestigeIQ retains ownership of its pre-existing tools, methods, templates, know-how, reusable components, and general skills.
Ownership and license rights for custom deliverables will be stated in the applicable written agreement. Unless otherwise stated there, fully paid custom deliverables are licensed to you for your internal business use, while underlying reusable tools and third-party materials remain subject to their existing ownership and licenses.
6. Third-party services and AI systems
Our work may connect with third-party platforms, APIs, software, hosting services, or AI models. Those services are governed by their own terms and may change, experience outages, restrict access, or produce errors. We are not responsible for a third party's independent acts, availability, policies, or security.
AI-generated output can be incomplete or incorrect. Any workflow with legal, financial, medical, safety, employment, or other significant consequences must include appropriate review by a qualified person.
7. Confidentiality and data
Each party will use reasonable care to protect the other party's nonpublic business information and will use it only to perform or receive the services. This obligation does not apply to information already known without restriction, independently developed, publicly available through no breach, or lawfully received from another source.
Our collection and handling of personal information is described in our Privacy Policy. Project-specific data handling terms may also appear in a written agreement.
8. Warranties and results
We will perform our services professionally and in accordance with the applicable written scope. Except for promises expressly stated in a signed agreement, the site and services are provided as available, without implied warranties of merchantability, fitness for a particular purpose, or noninfringement to the extent permitted by law.
Business outcomes depend on many factors outside our control. We do not guarantee revenue, savings, adoption, leads, rankings, or any other specific result unless a written agreement expressly says otherwise.
9. Limitation of liability
To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, punitive, or consequential damages, or for lost profits, revenue, goodwill, or data. PrestigeIQ's total liability arising from a service will not exceed the amount you paid PrestigeIQ for that service during the six months before the event giving rise to the claim.
These limits do not apply where the law does not allow them, or to fraud, willful misconduct, infringement, confidentiality breaches, or payment obligations.
10. Termination
Either party may terminate services as permitted by the applicable written agreement. We may suspend or terminate access for material breach, unlawful use, security risk, or nonpayment after reasonable notice when practical. Upon termination, amounts already earned remain due, and provisions that reasonably should survive will remain in effect.
11. Governing law and disputes
Unless a signed agreement states otherwise, these Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Before filing a formal claim, each party agrees to make a good-faith effort to resolve the dispute through direct discussion.
12. Changes and contact
We may update these Terms as our services change. The date at the top shows the latest revision. Material changes apply prospectively after they are posted, unless applicable law requires another form of notice.
Questions about these Terms may be sent to admin@goprestigeiq.com.